Privacy Policy

1. Introduction

At SimpleHealingSolutions, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you access our website, engage with our wellness services, book sessions, or interact with our platform.

By using this website and our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal and non-personal information when you interact with our website or services.

• Name and contact information
• Email address and phone number
• Booking or consultation details
• Communication preferences
• Website usage and browsing activity
• Voluntarily shared wellness-related information
• Payment-related information processed through secure providers

We only collect information reasonably necessary to provide and improve our wellness services and user experience.

3. How We Use Information

Information collected through the platform may be used to:

• Provide wellness consultations and support services
• Manage bookings and customer communication
• Improve website performance and user experience
• Deliver requested resources or wellness content
• Respond to inquiries and support requests
• Send updates, newsletters, or service-related information
• Maintain platform security and operational functionality

We do not sell personal information to third parties.

4. Wellness Information Disclaimer

Certain wellness-related information voluntarily shared through consultations, forms, or communications may involve emotional or personal experiences.

While we treat such information respectfully and confidentially, SimpleHealingSolutions is not a medical or clinical healthcare provider, and communications through the platform should not be considered protected medical records under healthcare laws unless explicitly stated otherwise.

5. Cookies & Website Analytics

Our website may use cookies, analytics tools, and similar technologies to improve functionality, analyze traffic, personalize experiences, and understand user interaction with the platform.

These technologies may collect:

• Browser type and device information
• IP address and general location data
• Pages visited and browsing behavior
• Session duration and interaction activity

Users may disable cookies through their browser settings, although some website features may not function properly.

6. Third-Party Services

We may use trusted third-party platforms and providers for website hosting, scheduling systems, payment processing, analytics, email communication, and operational support services that help improve the functionality and user experience of the SimpleHealingSolutions platform.

These providers may process limited information necessary to perform their services securely and efficiently. We are not responsible for the independent privacy practices of external third-party platforms or websites. Users are encouraged to review the privacy policies and terms of any external services connected to or referenced through our platform.

7. Data Protection & Security

SimpleHealingSolutions takes reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, disclosure, alteration, or loss. We work to maintain secure systems and responsible data-handling practices across our platform.

However, no online platform or electronic transmission method can guarantee absolute security, and users acknowledge that information shared online carries inherent risks. While we strive to protect personal information, users should also take appropriate precautions when sharing information through digital platforms.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, or support operational requirements related to the SimpleHealingSolutions platform and services.

Information no longer required may be securely deleted, anonymized, or removed from our systems in accordance with reasonable operational and privacy practices.

9. User Rights

Depending on applicable laws and regulations, users may have the right to:

• Request access to personal information
• Request correction of inaccurate data
• Request deletion of personal information
• Withdraw consent for communications
• Request clarification regarding data usage

Requests may be submitted through our official contact channels.

10. Children’s Privacy

SimpleHealingSolutions does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to remove such information.

11. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time to reflect operational, legal, technological, or service-related changes.

Continued use of the website and services after updates constitutes acceptance of the revised Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, you may contact us through our official communication channels.

Email: info@simplehealingsolutions.com